Shipping Policy

We currently ship to thousands of locations across India and the world.

Delivery in India
In India, we normally ship orders in 5 days. If your order is highly customized, shipping might take up to 7 days. Your order will reach you through courier as per their normal delivery period depending on the delivery address. To some cities/towns, it can take up to 5 days from the time of pick up to deliver a consignment.

International Delivery
Shipments outside India are sent through speed post (minimum delivery time of 7-10 days) or registered post (minimum delivery time of 20 days). Some international destinations may require more time for the consignment to be delivered, depending on the accessibility of the location. Please note that the delivery timings will also be bound by the custom policies and regulations of your region.

Shipping Address
In order to provide good service and timely and efficient deliveries, please give us your correct pin-code in the shipping address of the Registration Form. Also, it is very important for us to have your contact number, so please give us your correct phone number while registering.

The Billing Address must match the credit card details, in case you choose credit card as your payment option. If you want to change the shipping address you have specified on placing the order, you can send us a message at info@jiva.com clearly mentioning your order number and we will accommodate the change if the goods have not been dispatched from our end.